PAYMENTS, REFUNDS & CANCELLATIONS

• Full payment should be made at least 45 days before trip departure.
• Prices are net and inclusive of all government taxes.
• Any cancellations by a client must be confirmed in writing via email to Moonlight Nepal Trekking and Adventure (MNTA).

• Cancellation charges will be calculated according to the day email notification is received by MNTA.

• For cancellations more than one calendar month before the Tour Start Date, a charge of 30% of the total invoice amount.

• For cancellations from one calendar month up to and including 15 calendar days before the Tour Start Date, a charge of 60% of the total invoice amount.

• For cancellations from 14 calendar days up to and including 8 calendar days before the Tour Start Date, a charge of 80% of the total invoice amount;

• Cancellations occurring within 7 days of the date of travel shall be charged 100% of the total price.

• Canceled tours may be postponed but are non-transferrable.
• If the reason for cancellation is covered by the client’s insurance policy, the client may be able to make a claim under that policy