Terms and Conditions

PAYMENTS, REFUNDS & CANCELLATIONS

  • Full payment should be made at least 45 days before trip departure.
  • Prices are net and inclusive of all government taxes.
  • Any cancellations by a client must be confirmed in writing via email to Moonlight Nepal Trekking and Adventure (MNTA).
  • Cancellation charges will be calculated according to the day email notification is received by MNTA.
  • For cancellations more than one calendar month before the Tour Start Date, a charge of 30% of the total invoice amount.
  • For cancellations from one calendar month up to and including 15 calendar days before the Tour Start Date, a charge of 60% of the total invoice amount.
  • For cancellations from 14 calendar days up to and including 8 calendar days before the Tour Start Date, a charge of 80% of the total invoice amount;
  • Cancellations occurring within 7 days of the date of travel shall be charged 100% of the total price.
  • Canceled tours may be postponed but are non-transferrable.
  • If the reason for cancellation is covered by the client’s insurance policy, the client may be able to make a claim under that policy

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